Shipping Information Please see chart below for shipping prices
* Please note: our larger items carry a shipping surcharge. When ordering more than one of these such items, the surcharge will apply only once; your shipping charges will be adjusted at order fulfillment. Please note, we do not ship to the following countries: Afghanistan, Cuba, Iran, North Korea, Somalia, Sudan, South Africa, and Syria. We make every effort to ship your order as soon as possible. Please note if your order is "Processing," it is still in our queue to be filled.
Our Shipping Department chooses the best method for your package and your order may ship via USPS or UPS. If you require special shipping arrangements, please contact us before placing your order. If you would like to choose a carrier different from what we would choose, you would be responsible for the difference in shipment costs. For Wholesale customers, please see the "Wholesale" section for detailed shipping information. For Retail customers, shipping and handling charges are assessed based on your merchandise total. Rates are as follows:
International Rates and Taxes: Please note that we are not responsible for any custom fees, duty, VAT or other taxes associated with importing. We are aware that many countries do not charge duties on paper patterns. Please check the regulations for your country.
The choice of carrier is at our discretion and is based on the lowest-cost option, generally USPS Priority Mail. If you would like to choose a carrier different from what we would choose, you would be responsible for the difference in shipment costs. Back Orders: We do our best to ensure that all items are in stock on a regular basis. However, if your order includes back ordered items, we will hold your shipment for up to 10 business days in an effort to ship everything together. If the back ordered items will not be replenished within 10 business days, we will contact you and make arrangements to ship your order out partially, or hold it until everything is in stock. Generally, if we ship a partial order due to back-ordered items, we will ship the remainder of your order at no-charge. Exceptions may apply.
Orders that are RTS (Return to
Sender):
When orders are RTS due to incorrect or insufficient address information provided by the customer, it is the customer’s responsibility to cover the cost of re-shipping the order. Should your order be RTS, our Customer Service department will contact you to verify address information and arrange re-shipment.
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