Shipping Information

Rates for shipping have increased in January 2019.
Please see chart below for new prices.

* Please note: our larger items (puzzles, quilt hangers, and some notions) carry a shipping surcharge.
When ordering more than one of these such items, the surcharge will apply only once; your shipping charges will be adjusted at order fulfillment.
These items do not qualify for free shipping. *

Please note, we do not ship to the following countries: Afghanistan, Cuba, Iran, North Korea, Somalia, Sudan, and Syria.

We make every effort to ship your order as soon as possible. Please note if your order is "Processing," it is still in our queue to be filled.

Our Shipping Department chooses the best method for your package and your order may ship via USPS, UPS or FedEx. If you require special shipping arrangements, please contact us before placing your order.

For Wholesale customers, please see the "Wholesale" section for detailed shipping information.

For Retail customers, shipping and handling charges are assessed based on your merchandise total. Rates are as follows:

Merchandise Total - U.S. Shipping & Handling
$0.01 - $49.99 $6.95
$50.00 - $99.99 $8.95
$100.00 - $149.99 $10.95
$150.00 - $199.99 $14.95
$200.00 + FREE!

Merchandise Total -
Canadian Shipping & Handling
$0.01 - $99.99

$24.95
$100.00 - $199.99

$34.95
$200.00 +

$42.95

Merchandise Total -
International Shipping & Handling
$0.01 - $99.99

$33.95
$100.00 - $199.99

$48.95
$200.00 +

$59.95

International Rates and Taxes:
Please note that we are not responsible for any custom fees, duty, or taxes associated with importing. For instance, any shipment made to the European Union and/or its related countries charges a tax for any non-gift items exceeding 135 Euros or Pounds. If the value of the items in your cart exceeds this total, you may want to consider breaking your shipments into separate parts, depending on the fees vs. shipment charges. Other countries may have similar import fees; please check the regulations for your country. Please let us know if we can help by breaking your shipment into smaller packages.
Back Orders:
We do our best to ensure that all items are in stock on a regular basis. However, if your order includes back ordered items, we will hold your shipment for up to 10 business days in an effort to ship everything together. If the back ordered items will not be replenished within 10 business days, we will contact you and make arrangements to ship your order out partially, or hold it until everything is in stock. Generally, if we ship a partial order due to back-ordered items, we will ship the remainder of your order at no-charge. Exceptions may apply.
Orders that are RTS (Return to Sender):
When orders are RTS due to incorrect or insufficient address information provided by the customer, it is the customer’s responsibility to cover the cost of re-shipping the order. Should your order be RTS, our Customer Service department will contact you to verify address information and arrange re-shipment.